About Us

21Bit Casino is owned by Dama N.V., a company that operates under the laws of Curaçao. Being a data controller, Dama N.V. knows the importance of privacy and, therefore, takes it seriously. This led to the appointment of a Data Protection Officer (“DPO”), whose job is to make sure that we don’t deviate from our legal obligation to process your data with the best protection possible.

Categories Of Information We Store About You

When we talk about personal data, what it simply means is any information that is sufficient to identify an individual, whether directly or indirectly. The following are the categories of information we collect about players on our website.

  • Identity Data: This refers to name, username or anything similar, date of birth, and gender.
  • Contact Data: This has to do with all addresses like residential addresses, email addresses, telephone numbers or any other means of communication.
  • Financial Data: This includes the details of your source of income from which you were able to deposit with us. It covers your bank statement and any other document that confirms your payment.
  • Transaction Data: Included here are your deposit and withdrawal details, wagering and the details of every game you played on our platform.
  • Technical Data: This includes the Internet Protocol (IP) address, time zone setting and location, browser plug-ins, your login data, operating system and platform and other technologies associated with the device you used to access our platform.
  • Usage Data: This includes a variety of information such as how you utilise our website, services and products. It also covers the games you play and how long you spend playing them.
  • Marketing and Communications Data: This deals with how you prefer to receive marketing from our third-party partners and us, as well as the communication method you prefer.
  • Special Categories of Personal Data: We also collect information on responsible gambling, which we classify as medical data. We will equally obtain information about your ethnicity and race from your uploaded documents.

Security Of Your Data

While we need your data for the delivery of high-quality services to you, we hereby confirm that we’re bound by strict legal provisions to protect your data. As a result, we’re committed to the protection of your personal information and respecting your privacy at every given time, in line with applicable regulations and best business practices. Therefore, we avoid sharing personal information with third parties as much as possible.

If you have any questions regarding our data protection policies, you can consult our excellent customer service around the clock. In addition, you can contact our Data protection officer at dpo@damacasino.com for your inquiries regarding privacy practices. Our professional team at 21Bit Casino will always be happy to help you.